Refund Policy: All payments are final and no refunds will be issued.
Recurring Payments: In order to cancel a recurring payment, you must log on to your account to cancel the recurring payment at least one day prior to the next charge date. If you can’t access your account online, you may email info[at]ftafinancial.com or call 877-978-7389.
User Accounts: To use the services on the website, you have to register for an account, provide accurate and complete information, and keep your account information updated. You are responsible for maintaining the confidentiality of the password associated with your account and agree that you are responsible for all activities that occur under that password or account. FTA Financial will not be responsible for any liabilities, losses, or damages arising from the unauthorized use of your computer (or any computing device) or your account. You are responsible for all data you upload on the platform and you agree not to use the “FTA” platform in any unlawful or immoral way. FTA Financial shall reserve the right to terminate an account should they become aware that anyone is using the platform in any unacceptable way. You shall in particular not: (1) Use the Site or Services to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; (2) cause FTA Financial to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of FTA Financial is in any way impaired; (3) or Submit to FTA Financial any corrupted files, files that contain viruses, or any other item that may damage the operation of a computer or other electronic device; or (4) Upload any claim against natural persons or to the type of business entity that is owned and run by one natural person and in which there is no legal distinction between the owner and the business.